USA Wholesale Framing Supplies will open an account for your business if you are actively engaged in picture framing or a related business, have completed an Account Application, and provided a copy of your Florida Annual Resale Certificate and Business License, where required.

If you are requesting an open account, a Credit Application must be completed and signed by all owners.You must have Adobe Reader installed on you computer. If you do not have it, please click this link; Get Adobe Reader and install it before viewing.  We will process your credit request as soon as we receive your credit information from your financial institution.  Please fill out this information completely and accurately, and have all the owners sign the application to speed up processing.  We will deliver or ship orders prior to credit approval by C.O.D. or you may charge your order to a debit or credit card. 

Our customer service staff is available from 9 AM to 4 PM, Monday through Friday, except major holidays, to assist you with questions or placing an order.  You may place orders by faxing (preferred) to 1-888-749-5656 (toll-free) or 941-925-1483 (local), 24 hours a day, 7 days a week, emailing usa@usaframing.net or by calling 1-800-749-5656 x 1 (toll-free), or 941-923-3681 x 1 (local).  You may also leave your order on the voice mail system before or after hours.  Please note, we will process orders left on the voice mail system, faxed or emailed after 4 PM, the next business morning.

You may fax (preferred), email or call your orders in until 4 PM the day prior to delivery.  Joins placed by 10 AM the day prior to delivery will be delivered the next day.  Please allow additional time for bulk chop or join orders.  Orders being shipped via outside delivery services will be shipped the same day, if placed by 2 PM.

Orders are read back for your confirmation.  For your convenience, we have attached an Order Form you can copy and fax to us to make it easier to place your orders, and ensure accuracy.

If you are planning to pay with a debit or credit card, please provide this information when placing the order.  We prefer VISA or MasterCard due to lower fees but will also accept American Express and Discover.

To expedite the order process, and to minimize errors, please download and use the attached Order Form when placing your order.  We prefer that you fax your order to us at 888-749-5656 (toll-free) or 941-925-1483 (local) to ensure accuracy.  We will fax back a confirmation letting you know your order was received.  You may also email it to us at usa@usaframing.net or call us.  Please try to place your entire order at one time as this helps us control expenses!

When placing your order, please provide the following information:
Account #,
Telephone number,
Company name,
City,
Your name,
Quantity,
Stock #,
Dimensions (where applicable), and
Special instructions.

A normal 1/8" allowance (within tolerances) is added to all chops.  If you want the frame cut exact, please specify "CUT EXACT" when ordering or if you want it cut with a different allowance, please specify that allowance.

All chops are cut to INSIDE DIMENSIONS unless otherwise specified.  If you want the chop cut to the outside dimensions, please specify “outside dimensions”.  Liners or inside frames should be ordered to fit the picture, then order the frame or outside frame “to fit” the liner or inside frame.  Wood chops can be cut from 5" to 98-1/2”, and metal chops from 5” to 92-1/2”.  Minimum footage for chops is 4' and a leg is 2’.  Fillets are sold in length only (indicated with a “+” in the description of the item in the price list).

Prior to placing your order, please determine whether you desire length or chop.  Please note, if you order both length and chop of the same moulding, they may not match.  When ordering length moulding, please specify the minimum footage needed.  Remember wood moulding may contain allowances for defects so take this into consideration when determining the footage required. 

Note, we do not make adjustments when cutting wood chops for variations in the patterns (e.g. knuckles on bamboo).  If you want to ensure that the chop does not have these variations in the corners, please order length.

Length moulding is sold in sticks that can normally vary from 6' to 12', and is sold in full sticks.  Note, many manufacturers have switched to random length sticks as a cost savings measure.  Generic metal is sold in bundles of 2 sticks. 

We will thumbnail your chops, and send along the plastic wedges to join the chops for $3.25/chop.  If you would like this service, specify "THUMBNAIL" when ordering chops.  We will determine the appropriate number and size of thumbnails needed based on the width and depth of the moulding.  We do not thumbnail any moulding shown in our price list with a “@” as part of the description due to the narrow width of the moulding.

We will join your wood chops if you specify, “JOIN” when ordering.  Join orders placed by 10 AM the day prior to delivery will be delivered the next day.  Please allow additional time for bulk orders.  Joined frames are delivered by our drivers and are not shipped due to the high incidence of damage.

Volume pricing is available to customers who purchase a mix of products averaging $1,000/month.  Invoices must be paid within terms or you may lose the volume pricing.

A 25% discount is available off the list price on wood moulding chops for items that you are framing for your showroom except The Woods and Traditions of Designer Moulding.  Please specify “showroom special” when placing the order. 

100’, 250’ and 1000’ pricing are available on wood mouldings, 100’ and box prices are available on generic metal mouldings, and volume discounts are available on glass, acrylic, foam board and gator foam.  Refer to the price lists for more information.   We honor the manufacturer’s prices for The Woods of Designer Moulding so no discounts apply.

USA Wholesale Framing Supplies will ship chops, length, and hardware items only due to the high incidence of damage on other items.  These are shipped via ground services.  If you prefer a different method of shipment, please advise us when placing the order.  Length moulding over 8' will need to be cut so please advise us how you would like it cut (e.g. 6’ + balance).  Additional charges apply if a package (a) exceeds 60 inches in length, (b) 84 united inches {length plus girth}, (c) weighs over 70 lbs., (d) requires additional handling or (e) is expedited.

USA Wholesale Framing Supplies will give a $7.50 credit off the delivery and handling charges to retail and commercial frame shops and galleries for orders of $75 or more that are outside our delivery area.  If orders are under $75, shipping charges plus a $3.50 handling charge will apply.  If the package is being sent C.O.D, there is a $9.00 C.O.D. fee.

While we take care in packaging our orders to prevent damage, occasionally a package is damaged.  If damage should occur to your shipment, please contact us immediately.  It is essential that the merchandise, packing material and boxes be saved and returned to us so we can file a claim.  Do not accept a shipment that shows obvious damage.  Refuse the package as "DAMAGED ON RECEIPT."

Corner samples are joined, numbered, have Velcro applied, and are ready to hang on your walls when you receive them. 

On C.O.D. accounts, payment is required at the time goods are received.  If goods cannot be delivered because payment is not available, a $10 redelivery fee will apply unless additional items are being delivered which meet the minimum for free delivery.

On open accounts, terms are Net 30 from Invoice Date.  Accounts with invoices over 45 days are placed on credit hold, and payment is needed prior to processing future orders.

A finance charge of 1-1/2% per month (18% per annum) will be assessed on invoices that are over 30 days old at the end of the following month. 

Open accounts with invoices 60 or more days old will be changed to C.O.D., and you may lose your volume pricing (if applicable) on these past due invoices.  A $30 charge will be assessed on all returned checks. 

There are no express or implied warranties of fitness for a particular purpose in connection with the sale of this merchandise.  USA Wholesale Framing Supplies shall not be liable for any consequential damages.

USA Wholesale Framing Supplies does its best to retain high stocking levels but does not guarantee that all items will be in stock at all times.  Therefore, USA Wholesale Framing Supplies will not accept any liability for lost sales due to out of stock situations or inadvertent errors.

Chop Chart

Order Form